Answers to frequently asked questions (FAQ)
On this page you will find answers to the most current and frequently asked questions about Twicky Sticky, sorted by topic:
On this page you will find answers to the most current and frequently asked questions about Twicky Sticky, sorted by topic:
With a personal account, you get access to your dashboard . Here you can view past orders, save favorite products , and track current order status .
In addition, as a registered customer and subscriber, we will regularly inform you about exclusive offers and discounts .
Visit our homepage and click "Sign in" in the top right corner. Then select "Create Account" and follow the simple steps to create your personal account. You can also use your Google or Facebook account to quickly register.
You can order as a guest by simply adding the desired products to your cart and completing the checkout process. However, a registered account offers additional benefits such as faster checkout, the ability to track orders, and exclusive offers. The decision between ordering as a guest or creating an account is entirely up to you.
Your security is important to us. Our store uses advanced encryption technologies to ensure your personal information is protected. We also recommend using a strong password and offer two-factor authentication for additional protection when needed.
We offer a variety of secure and convenient payment options to make your purchase as seamless as possible. Accepted payment methods include:
This variety of payment options gives you the flexibility to choose the method that best suits your needs. We're happy to help with any further questions or concerns.
We attach great importance to your satisfaction with your purchase. Should you nevertheless wish to exercise your right of withdrawal, please follow these simple steps:
You can find the exact cancellation procedure in our Terms and Conditions under §17.
If you have any further questions or concerns, please do not hesitate to contact us. Your satisfaction is our top priority.
To get your discount code, follow these steps:
Thank you for registering! 📧✨
How to redeem your discount code:
Normal checkout (credit card, Paypal, invoice & pay immediately with Klarna):
Express Checkout (Apple Pay, Paypal Express):
With Express Checkout, you will be redirected directly to the respective payment provider. Unfortunately, there is no option to apply a discount code. If you have a discount code, please complete the order using the standard payment terms.
Thank you for your order and we hope you enjoy Twicky Sticky! 😊 🎉
Using Twicky Sticky is child's play!
Twicky Stickys are edible, soluble stickers that are perfect for creatively decorating drinks. You can use Twicky Stickys in the following ways:
Using Twicky Stickys is not only delicious but also a fun way to personalize your drinks and desserts. Let your imagination run wild and discover how Twicky Stickys can enhance the moment of enjoyment!
For a perfect application of the Twicky Stickys, we would like to give you additional tips:
If you're wondering whether the Twicky Sticky will disappear into your drink, don't worry! Our Twicky Stickys are designed to dissolve smoothly into your drink while providing an impressive visual and taste experience. Here are some tips:
With these tips, we want to ensure you can fully enjoy Twicky Stickys. Experience the magic and share your unique moments of enjoyment with us!
Our exquisite Twicky Stickies are made from a high-quality blend of rice starch, sugar, water, glycerin*, lecithin, pullulan, and select aromatic ingredients. The colorful variety is achieved through the use of natural colors such as Brilliant Black E151, Sunset Yellow E110**, Tartrazine E102**, Azorubine E122**, and Brilliant Blue E133, while the acidity regulator E330 ensures the perfect balance.
Please note:
*May have a laxative effect if consumed in excess.
**May affect activity and attention in children.
It is important to note that according to EC Regulation No. 1333/2008, some artificial colors such as E102, E104, E110, E122, E124, and E129 must be labeled with the warning "May have an adverse effect on activity and attention in children" starting July 2010. However, the use of these colors remains permitted.
Our shipping is handled by our external logistics partner - DHL and takes 2-3 working days within Germany.
Please note that these periods are based on the date of dispatch and that individual factors such as holidays or unforeseen events may affect the delivery time. We work closely
We work with our external logistics partner to ensure that your order reaches you as quickly and smoothly as possible.
Of course, you can always check the current status of your order using the tracking number. Use this number to track exactly where your shipment is and when it is expected to arrive. If you have any further questions or
Our customer service team is happy to help with any concerns. 📦👀
Quite simply: Twicky Stickys offer the ideal presentation surface for your company in a variety of settings, including cafes, conferences, trade fairs, or as original promotional gifts! We guarantee:
If you're still undecided or need more information, we're happy to help. Just contact us, and we'll be happy to help! 📧✨
Um, but what about…?
If we couldn't help you, please write to us in the chat or leave us a message.