Visit our homepage and click "Sign in" in the top right corner. Then select "Create Account" and follow the simple steps to create your personal account. You can also use your Google or Facebook account to quickly register.

You can order as a guest by simply adding the desired products to your cart and completing the checkout process. However, a registered account offers additional benefits such as faster checkout, the ability to track orders, and exclusive offers. The decision between ordering as a guest or creating an account is entirely up to you.

Your security is important to us. Our store uses advanced encryption technologies to ensure your personal information is protected. We also recommend using a strong password and offer two-factor authentication for additional protection when needed.

• Immerse yourself in a world of exclusive information with our newsletter and stay up to date with all our news. Be the first to hear about upcoming promotions and discounts! As a special welcome gift, you will receive a
  Exclusive 10% discount on your first purchase. Benefit from this exclusive membership and don't miss out on exciting offers
  more!

We offer a variety of secure and convenient payment options to make your purchase as seamless as possible. Accepted payment methods include:

1. Credit cards: We accept major credit cards such as Visa, MasterCard and American Express.
2. PayPal: Use your PayPal account for a fast and secure transaction.
3. Apple Pay: Pay conveniently and securely with Apple Pay when you use an Apple device.
4. Google Pay: Use Google Pay for quick and easy payments.
5. Shopify Payments: Our easy-to-use payment solution allows you to pay directly through Shopify and use multiple payment methods.

This variety of payment options gives you the flexibility to choose the method that best suits your needs. We're happy to help with any further questions or concerns.

We attach great importance to your satisfaction with your purchase. Should you nevertheless wish to exercise your right of withdrawal, please follow these simple steps:

1. Contact us: Contact our customer service either by email at [your email address] or via our contact form [link to contact form]. Please provide us with your order number and the reason for the cancellation.
2. Fill out the cancellation form: You can also use our cancellation form, which you can find on our website [link to the cancellation form]. Please fill it out completely and send it to [return address].
3. Prepare packaging: Prepare the items for return in their original packaging to ensure they are protected during transit.
4. Shipping: Return the items to the address provided. Return shipping costs may vary depending on the country of origin, and we recommend using a tracked shipping service.
5. Refund: Once we receive the returned items, we will process the refund as quickly as possible. The refund will be issued to the original payment method.

You can find the exact cancellation procedure in our Terms and Conditions under §17.

If you have any further questions or concerns, please do not hesitate to contact us. Your satisfaction is our top priority.

To get your discount code, follow these steps:

1. Sign up for our newsletter.
2. You will receive a confirmation email shortly.
3. In this confirmation email you will find your personal discount code.

Thank you for registering! 📧✨

How to redeem your discount code:

Normal checkout (credit card, Paypal, invoice & pay immediately with Klarna):

1. Fill your shopping cart with the products you want.
2. Start checkout.
3. In the steps "Information", "Shipping", and "Payment" you have the opportunity to enter your discount code in the designated field.
4. That's it! The discount will be automatically deducted from your purchase value. 🛒💳✨

Express Checkout (Apple Pay, Paypal Express):

With Express Checkout, you will be redirected directly to the respective payment provider. Unfortunately, there is no option to apply a discount code. If you have a discount code, please complete the order using the standard payment terms.

Thank you for your order and we hope you enjoy Twicky Sticky! 😊 🎉

Twicky Stickys are edible, soluble stickers that are perfect for creatively decorating drinks. You can use Twicky Stickys in the following ways:

• Cappuccino and coffee specialties:
  Place Twicky Stickys on the foam of your cappuccino to make your
  To give coffee a personal and enjoyable touch.
• Hot chocolate:
  Use Twicky Stickys to decorate your hot chocolate and make it a real eye-catcher.
• Cocktails and mocktails:
  Decorate your cocktails or non-alcoholic drinks with Twicky Stickys for an appealing presentation.
• Desserts:
  Enhance desserts like puddings, ice cream, or cakes by using Twicky Stickys as edible decorations.
• Smoothie Bowls:
  Add creative touches to smoothie bowls by using Twicky Stickys as edible works of art.

Using Twicky Stickys is not only delicious but also a fun way to personalize your drinks and desserts. Let your imagination run wild and discover how Twicky Stickys can enhance the moment of enjoyment!

For a perfect application of the Twicky Stickys, we would like to give you additional tips:

• Versatile application:
  Twicky Stickies can be used on all kinds of drinks and food. They look especially creative and colorful on foam.

• Dehydrate your fingers:
  Before applying Twicky Stickys, slightly moisten your fingers. This makes application much easier.
  
• Gently pull off the auxiliary carrier:
  The Twicky Stickys can be easily removed from the backing. Press as gently as possible to achieve optimal adhesion.
• Experiment with temperatures:
  Twicky Stickies work best at moderate temperatures. Using them on cold drinks may affect the dissolving process.

If you're wondering whether the Twicky Sticky will disappear into your drink, don't worry! Our Twicky Stickys are designed to dissolve smoothly into your drink while providing an impressive visual and taste experience. Here are some tips:

• Your individual enjoyment: The choice is yours! Some of our customers prefer to enjoy their Twicky Sticky in small sips, while others like to stir it in immediately after the experience.
• Be patient:
  Give the Twicky Stickys a moment. They will gradually dissolve, and you'll see them create a magical transformation in your drink.
• Optimal moments of enjoyment:
  The Twicky Sticky doesn't disappear onto the surface, but rather helps add a personal touch to your drink. Depending on your preferences, you can also consciously celebrate the dissolving process and enjoy the visual effects.

With these tips, we want to ensure you can fully enjoy Twicky Stickys. Experience the magic and share your unique moments of enjoyment with us!

• Our Twicky Stickies are made with rice starch and food coloring and are carefully crafted to ensure they're suitable for a wide range of customers and are allergen-free. We take the quality and safety of our products seriously. Should anything unforeseen happen, we're here to ensure you receive the best possible support.

• Yes, Twicky Stickys are both vegan and vegetarian . Our delicious stickies have been carefully developed to meet the needs of customers with different dietary preferences. Enjoy Twicky Stickys without compromise —they're for everyone who follows a vegan or vegetarian lifestyle.
  prefer! 🌿✨

• Of course! You can personalize Twicky Stickys. For more information, please visit our website or contact our customer service for individual requests and options.
  Personalize your Twicky Stickys. Stay creative and make your indulgence even more unique!

• To ensure the best possible freshness and quality of your Twicky Stickys, we recommend storing them at room temperature. Make sure to protect them from excessive heat and direct sunlight.
  Protect them from sunlight. Store them in a cool, dry place to ensure they retain their structure and full flavor.

• We recommend consuming Twicky Stickys immediately after opening to ensure the best possible flavor experience. Because Twicky Stickys are soluble and can absorb moisture from the air, eating them immediately ensures they're enjoyed at their best. Don't worry if you open Twicky Stickys once—let their magic work on you immediately! ✨

• The production of our unique Twicky Stickys is a complex process that combines care and creativity. High-quality rice starch is combined with food-safe colors to create the characteristic
  and vibrant motifs. The precise manufacturing process is, of course, a kitchen secret , making our Twicky Stickys a unique, innovative, and magical treat. Each sticker is crafted with love and dedication to ensure that you experience not only a visual but also a taste sensation! ✨

• Our mischief will never end! 😄✨ We offer seasonal and limited editions of our Twicky Stickys. These exclusive designs are regularly created in our Art Kitchen to continually showcase new taste and design highlights. To stay up to date and receive exclusive insights into our latest creations, subscribe to our newsletter. This will regularly send you information about fresh designs and special editions directly to your inbox.
  delivered to your inbox! 🎨🌟

• We haven't tested all the possibilities ourselves and are excited about the creative combinations our customers discover. Feel free to share your unique Twicky Sticky creations with us and the community! Whether on a freshly brewed cappuccino, coffee, a refreshing smoothie, soups, or even desserts—let your imagination run wild and create moments that are as unique as you are! 🍹🍰
  #TwickySticky

• To find out which enchanting motif is hidden in your sachet, you can take a look at the back. Turn the sachet over and look in the upper left corner. There, next to the
  Best before date, the motif name, and a small illustration of the motif inside. This way, you can get a little taste of the magical world of Twicky Stickys before opening! 🎨🌟

• For international orders, shipping fees are calculated individually depending on the destination country. The exact shipping fee will be displayed during the checkout process after selecting the destination country.

Our shipping is handled by our external logistics partner - DHL and takes 2-3 working days within Germany.

Please note that these periods are based on the date of dispatch and that individual factors such as holidays or unforeseen events may affect the delivery time. We work closely
We work with our external logistics partner to ensure that your order reaches you as quickly and smoothly as possible.

Of course, you can always check the current status of your order using the tracking number. Use this number to track exactly where your shipment is and when it is expected to arrive. If you have any further questions or
Our customer service team is happy to help with any concerns. 📦👀

• We offer our products for orders from various regions. We currently accept orders from customers within Germany, Europe, and internationally from almost every country in the world. 🌍
• You can select your delivery country during the checkout process. If your country is not listed, please contact our customer service for information about availability in your region.
• Our goal is to deliver virtually worldwide, and we're constantly working to expand our reach to enable even more people around the world to experience magical moments. 🌟✨

• Yes, of course! Every greeting card order includes a matching envelope and a sealing sticker. This way, you can lovingly package your card and send it directly to its destination. 💌✨

• For business customers, shipping costs are €6.50 within Germany and €15.50 throughout Europe. Shipping is free in both cases for orders over €250.

• For commercial customer orders, the production time is usually 10 days.

• The quality sample offers you the opportunity to receive 25 Twicky Stickies with your individual design for a cost of €35. As an additional benefit, you will receive a €10 credit on your subsequent order.

• To order your custom Twicky Stickies, first select the desired quantity. Then simply drag your design into the designated field and complete the order as usual.

• Yes, of course! Every greeting card order includes a matching envelope and a sealing sticker. This way, you can lovingly package your card and send it directly to its destination. 💌✨

• You provide the print-ready data. The respective offers include a one-time data transfer, including graphic editing for the printing process.
• All prices quoted on the website include taxes.
• For production-related reasons, over- or under-delivery of up to 10% is possible.

• Yes, volume discounts for bulk orders are already included in the size chart. For other quantities or custom requests, please contact us – we're available to discuss customized solutions for your needs. 📧✨

• Commercial customers have the option to adjust the quantity of their order as needed. We will also offer personalized flavors in the future. Furthermore, the packaging can be custom printed to best represent your brand and company.
  represent.

• Yes, of course! We offer the option of printing your company logo or specific designs on Twicky Stickys. Contact us, and we'll be happy to discuss the details of your custom design. 🎨🌟

• Yes, for bulk orders, 50 pieces will be packed in a bundle.
• The boxes are selected based on the order quantity. If you have special packaging requests, please contact us – we are happy to discuss your individual requirements. 📦✨