General terms and conditions of business
§1 Applicability to entrepreneurs and definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity (Section 13 of the German Civil Code).
§2 Conclusion of a contract, storage of the contract text
(1) The following provisions on the conclusion of the contract apply to orders via our online shop http://www.twicky-sticky.de .(2) In case of conclusion of the contract, the contract is concluded with
Twicky Sticky
Burhan Yalcin
Main Street 26
D-72511 Bingen
(3) The presentation of goods in our online shop does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our online shop, the following provisions apply: The consumer submits a binding contractual offer by successfully completing the ordering process provided in our online shop.
The order is placed in the following steps:
2) Confirm by clicking the “Order” button
3) Checking the information in the shopping cart
4) Press the “Checkout” button
5) Log in to the online shop after registering and entering your login details (email address and password).
6) Re-examination or correction of the respective entered data.
7) Binding submission of the order by clicking on the button “order with payment” or “buy”
(5) Storage of the contract text for orders placed via our online shop: We save the contract text and send you the order details and our General Terms and Conditions by email. You can also view the General Terms and Conditions at any time at https://twicky-sticky.de/pages/agb. You can view your past orders in our customer area under My Account --> My Orders.
§3 Prices, shipping costs, payment, due date
(1) The prices quoted include statutory sales tax and other price components. Any shipping costs are added.(2) The consumer has the option of paying in advance, by direct debit, PayPal, or by credit card (Visa, Mastercard, American Express).
(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.
§4 Delivery
(1) Unless clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch. Delivery will take place within 14 working days at the latest. In the case of advance payment, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer, and for all other payment methods, the delivery period begins on the day after the contract is concluded. If the delivery period falls on a Saturday, Sunday, or public holiday at the place of delivery, the delivery period ends on the next working day.(2) The risk of accidental loss and accidental deterioration of the goods sold shall pass to the buyer only upon delivery of the goods to the buyer, even in the case of a sale by dispatch.
§5 Retention of title
We reserve ownership of the goods until the purchase price has been paid in full.****************************************************************************************************
§6 Right of withdrawal of the customer as a consumer:
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must:
Twicky Sticky
Burhan Yalcin
Main Street 26
D-72511 Bingen
Email: info@twicky-sticky.de
by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
You shall bear the direct costs of returning the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of:
1. Goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. individual print orders).
2. Sealed goods which are not suitable for return for reasons of health protection or hygiene if the seal has been removed after delivery.
3. Goods sold as part of special promotions or as reduced items (offer goods), provided this is clearly stated in the product description.
End of the cancellation policy
§7 Cancellation form
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To:
Twicky Sticky
Main Street 26
D-72511 Bingen
Email: info@twicky-sticky.de
I/we ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods ( )/the provision of the following service ( )
Ordered on ( )/received on ( )
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notification is made on paper)
Date
(*) Delete as appropriate.
§8 Warranty
The statutory warranty regulations apply.§9 Code of Conduct
We have submitted to the codes of conduct of the following institutions: Euro Label Germany
EHI-EuroHandelsinstitut GmbH
Spichernstrasse 55
50672 Cologne
and
Trusted Shops GmbH
Colonius Square
Subbelrather Straße 15c
50823 Cologne
§10 Contract language
The contract language is exclusively German. Status of the General Terms and Conditions Oct.2024
Free terms and conditions created by agb.de